Technically Speaking, Inc

Communication Essentials for Leaders | San Jose CA

Description
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Course Description

In this deep-dive workshop, you will learn powerful techniques to build rapport, trust and respect through your interpersonal communication with your team and colleagues. The content is based on the H.E.A.R.T. model of building winning business relationships. These organizational communication insights will allow you to inspire confidence and action. You’ll learn the keys to increasing collaboration and reducing conflict, which lead to higher productivity.

Course Outline

Introduction to the Principles of Effective Leadership Communication
Personality Types and Emotional Intelligence
Self-Analysis Exercise
H.E.A.R.T. Model – Building Rapport and Trust
Techniques for Effective Listening (Reading

Between the Lines)
Collaborative Application of Concepts
Practices for Thought Leadership
Persuasion and Influence Methods
Practical Application
Building Teams and Collaborative Working

Groups
Cross-Cultural Considerations
Implementing Content
Mitigating Conflict and Leading Solutions
Synopsis and Review of Theories

After completing this comprehensive training, you will have the necessary skills to:

Maximize your motivational and influential impact in dynamic settings
Reduce misunderstandings to increase productivity
Adapt to the communication styles of others
Develop enhanced listening skills
Elevate your cross-cultural acumen